There are almost 100 great customer service quotes in this page. I have also made some great customer service quote pictures to motivate you. Please wait for the page to load fully with quote pictures.
Famous Customer Service Quotes:
The goal as a company is to have customer service that is not just the best but legendary.
Sam Walton, Founder of Wal-Mart
Your most unhappy customers are your greatest source of learning.
Rule 1: The customer is always right.
Rule 2: If the customer is ever wrong, re-read Rule 1.
Stew Leonard, CEO Stew Leonard’s
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
Sam Walton, Founder of Wal-Mart
It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.
If you don’t genuinely like your customers, chances are they won’t buy.
Thomas Watson, former CEO IBM
Inspirational Customer Service Quotes:
Every great business is built on friendship.
Well done is better than well said.
Make a customer, not a sale.
Kind words can be short and easy to speak, but their echoes are truly endless.
Good service is good business.
If you want to lift yourself up, lift up someone else.
Booker T. Washington
One of the deep secrets of life is that all that is really worth doing is what we do for others.
Excellent Customer Service Quotes:
Excellent firms don’t believe in excellence – only in constant improvement and constant change.
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
Jeff Bezos, CEO Amazon.com
Unless you have 100% customer satisfaction…you must improve.
It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change.
Spend a lot of time talking to customers face to face. You’d be amazed how many companies don’t listen to their customers.
Customer satisfaction is worthless. Customer loyalty is priceless.
Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.
The customer experience is the next competitive battleground.
Jerry Gregoire, CIO, Dell Computers
To understand the man, you must first walk a mile in his moccasin.
North American Indian Proverb
Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong.
Donald Porter, V.P. British Airways
There is a spiritual aspect to our lives – when we give we receive – when a business does something good for somebody, that somebody feels good about them!
Ben Cohen, Ben & Jerry’s
The more you engage with customers the clearer things become and the easier it is to determine what you should be doing.
John Russell, President, Harley Davidson
Motivational Customer Service Quotes:
If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours.
The purpose of a business is to create a customer who creates customers
Customer service is not a department, it’s everyone’s job.
There are no traffic jams along the extra mile.
Good leaders must first become good servants.
You’ll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can’t be copied.
Nothing is so contagious as enthusiasm.
Samuel Taylor Coleridge
In our way of working, we attach a great deal of importance to humility and honesty; With respect for human values, we promise to serve our customers with integrity.
Every company’s greatest assets are its customers, because without customers there is no company.
Michael LeBoeuf, Author of: How to Win Customers and Keep Them for Life
If we do not lay out ourselves in the service of mankind whom should we serve?
If you’re not serving the customer, your job is to be serving someone who is.
Jan Carlzon, ex-CEO SAP Group
Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them.
Best Customer Service Quotes:
Your best customers leave quite an impression. Do the same, and they won’t leave at all.
I don’t do business with those who don’t make a profit because they can’t give the best service.
Customers today want the very most and the very best for the very least amount of money, and on the best terms. Only the individuals and companies that provide absolutely excellent products and services at absolutely excellent prices will survive.
Know what your customers want most and what your company does best. Focus on where those two meet.
Loyal customers, they don’t just come back, they don’t simply recommend you, they insist that their friends do business with you.
Chip Bell, Founder Chip Bell Group
A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.
When people talk about successful retailers and those that are not so successful, the customer determines at the end of the day who is successful and for what reason.
It’s a very, very tough market. So unless you do a really good job, you buy the right products from the manufacturers, you service the customer, they keep coming back, they bring their friends in, it’s all about numbers, numbers, numbers.
A lot of companies have chosen to downsize, and maybe that was the right thing for them. We chose a different path. Our belief was that if we kept putting great products in front of customers, they would continue to open their wallets.
Good Quotes on Customer Service:
Being on par in terms of price and quality only gets you into the game. Service wins the game.
In the world of Internet Customer Service, it’s important to remember your competitor is only one mouse click away.
In the end, the customer doesn’t know, or care, if you are small or large as an organization. She or he only focuses on the garment hanging on the rail in the store.
Dealing with people is probably the biggest problem you face, especially if you are in business. Yes, and that is also true if you are a housewife, architect or engineer.
Make your product easier to buy than your competition, or you will find your customers buying from them, not you.
The interesting thing is when we design and architect a server, we don’t design it for Windows or Linux, we design it for both. We don’t really care, as long as we’re selling the one the customer wants.
For us, our most important stakeholder is not our stockholders, it is our customers. We’re in business to serve the needs and desires of our core customer base.
The nature of any human being, certainly anyone on Wall Street, is ‘the better deal you give the customer, the worse deal it is for you’.
We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.
Jeff Bezos, CEO Amazon.com
You’ve got to look for a gap, where competitors in a market have grown lazy and lost contact with the readers or the viewers.
Customers don’t always know what they want. The decline in coffee-drinking was due to the fact that most of the coffee people bought was stale and they weren’t enjoying it. Once they tasted ours and experienced what we call “the third place”.. a gathering place between home and work where they were treated with respect.. they found we were filling a need they didn’t know they had.
Howard Schultz, Chairman and CEO Starbucks
Don’t try to tell the customer what he wants. If you want to be smart, be smart in the shower. Then get out, go to work and serve the customer!
Gene Buckley, President Sikorsky Aircraft
The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first.
Customer service is just a day in, day out ongoing, never ending, unremitting, persevering, compassionate, type of activity.
Leon Gorman, CEO L.L.Bean
Friendly makes sales – and friendly generates repeat business.
Service, in short, is not what you do, but who you are. It is a way of living that you need to bring to everything you do, if you are to bring it to your customer interactions
Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
Merely satisfying customers will not be enough to earn their loyalty. Instead, they must experience exceptional service worthy of their repeat business and referral. Understand the factors that drive this customer revolution.
The customer’s perception is your reality.
Kate Zabriskie, Author of: Customer Service Excellence: How to Deliver Value to Today’s Busy Customer
Here is a simple but powerful rule: always give people more than what they expect to get.
It helps a ton when you learn people’s names and don’t butcher them when trying to pronounce them.
The single most important thing to remember about any enterprise is that there are no results inside its walls. The result of a business is a satisfied customer.
Great Customer Service Quotes:
Men are rich only as they give. He who gives great service gets great rewards.
Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can’t expect your employees to exceed the expectations of your customers if you don’t exceed the employees’ expectations of management.
Howard Schultz, CEO Starbucks Coffee
People expect good service but few are willing to give it.
Revolve your world around the customer and more customers will revolve around you.
Do what you do so well that they will want to see it again and bring their friends.
Best and Outstanding Customer Service quotes:
He profits, most who serves best.
Arthur F. Sheldon
The longer you wait, the harder it is to produce outstanding customer service.
William H. Davidow
Under promise and over deliver.
Your customer doesn’t care how much you know until they know how much you care.
When the customer comes first, the customer will last.
Right or wrong, the customer is always right.
Profit in business comes from repeat customers; customers that boast about your product and service, and that bring friends with them.
W. Edwards Deming
Every client you keep, is one less that you need to find.
If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends
It’s much harder to provide a great customer service than I would have ever realized. It’s much more art than science in some of these other areas and not just about the facts but about how you are conveying them.
David Yu, Chief Operating Officer, Betfair
Only a life lived in the service to others is worth living.
Bad Customer Service Quotes:
Good customer service costs less than bad customer service.
Sally Gronow, Welsh Water
I won’t complain. I just won’t come back
Brown & Williamson Tobacco Ad
More Customer Service Quotes:
We don’t want to push our ideas on to customers, we simply want to make what they want.
Whether you are big or small, you cannot give good customer service if your employees don’t feel good about coming to work.
Martin Oliver, MD Kwik-Fit Financial Services
If we keep doing what we’re doing, we’re going to keep getting what we’re getting.
Everyone in an organization should be involved with customer service, not only are they feeling the customer but they are getting a feeling for what’s not working.
A shoe without sex appeal is like a tree without leaves. Service without emotion is like a shoe without sex appeal.
You are serving a customer, not a life sentence. Learn how to enjoy your work.
A little experience often upsets a lot of theory.
S. Parkes Cadman
An ounce of loyalty is worth a pound of cleverness.
Whatever your business is, talk to your customers and provide them with what they want. It makes sense.
Robert Bowman, CEO Major League Baseball Advanced Media
It starts with respect. If you respect the customer as a human being, and truly honor their right to be treated fairly and honestly, everything else is much easier.
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